Don’t just meet your targets—exceed them with data-driven analytics tools 

TownSq Business’s Reports and Insights tools equip management companies to deliver greater client value with instant access to critical data and resident feedback. Our centralized, actionable analytics power sharper decision-making, refine operations, and maximize success across teams and clients.  

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Transform data into strategic advantage that ignites growth with key TownSq functions  

Homeowner feedback on tap with Reports  

Monitor resident sentiment to identify trends, elevate service, and resolve concerns faster.

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Track user growth

Oversee registrations and active users to measure and multiply engagement.

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Personalize communication

Analyze feedback by response type and category for custom interactions.

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Elevate community satisfaction

Assess sentiment across communities to identify trends and enhance service.

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Identify emerging issues

Review feedback across time to tackle concerns before they escalate.

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Leverage real-time insights

Evaluate individual feedback for faster follow-up.

Turn Insights into action 

Energize your strategies with key metrics to identify inefficiencies and drive measurable results. 

Requests by period and status 

Pinpoint work orders, maintenance requests, general inquiries, suggestions, and more to guarantee no assignment is missed or delayed.

Requests per manager  

Distribute tasks evenly to maintain team efficiency without strain.

Requests per category

Address recurring issues by spotting patterns in request types.

Average closure time

Accelerate task resolution to prevent delays and boost resident satisfaction.

Average update intervals

Stay proactive by following up on outstanding projects or tasks.

Total, reopened, and closed tasks

Monitor task progress status and address any bottlenecks instantly.

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Connect

Explore other game-changing solutions

Discover additional TownSq products and features that are reshaping the future of the HOA industry.

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Documents

TownSq Resale Solutions

Navigate the entire HOA resale lifecycle through expert document handling, inspections, and more to maximize revenue and efficiency. 

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Mobile & web application

TownSq Community

TownSq Community is a comprehensive mobile and web application designed exclusively for HOA and community operations.

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